Medical Messenger
- Partnering with EMIS, Vision Systmone and Sangix
- Perfect for multi-site surgeries
- Send reminders, confirmations and surveys
- Reduces DNAs
- Help towards QOF, QIF and QAIF
Designed and developed alongside our partners EMIS, Vision, Sangix and SystmOne, Medical Messenger from Voice Connect allows medical practices throughout the UK to effectively and efficiently communicate with patients, while reducing calls into reception at peak times.
Our Medical Messenger software has a range of features that sets it apart from other software on the market. Our system offers least cost routing, simple remote set up, and can automatically write back to patient records. It also has no cost per patient and set up with a single annual fee.
As long-term partners with all UK primary clinical database partners, Voice Connect have been supplying the NHS since 1991. From individual practices to full Trust, PCN and ICS deployments, we supply services across the whole of the NHS.
The system can even be used to perform patient surveys. Surveys can be created and sent via text in just a few minutes. If you’d like to know more about how the system could benefit your practice, contact Voice Connect today.
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Patient Texting Solutions
Voice Connect provide effective, cost efficient patient texting solutions for medical practices throughout the UK. The Medical Messenger system is fully accredited and integrates with your practice appointment book. As part of this integration the system inserts the appropriate read code/Snomed against the record for health campaigns.
Voice Connect Medical Messenger is a unique facility, taking advantage of least-cost routing to automatically find the cheapest way to send your message to your patients using either email, text message or letter. Medical Messenger will sort through your chosen contact list, sending emails and texts to as many patients as possible at minimal cost.
Our dedicated team set up and install your software remotely. You will be given a dedicated project manager and installation engineer who will guide you through the progress, and our fully trained support team are available via telephone from 8am until 5pm.
We provide flexible payment options, including monthly and annual direct debit options for an annual licence of Medical Messenger, with charges based on the size of the practice. All setup is provided free of charge, with no additional charges for practices located across multiple sites.
If you’d like to find out more about how your practice could benefit from using Medical Messenger, contact Voice Connect using the enquiry form below, and we’ll be in touch with a free quote.
Automated Messaging Software
Reduce calls into reception and send a variety of messages to patients using Medical Messenger. These messages can range from texts, emails and letters for appointment confirmation and reminders. Once set up, the system will automatically send appointment reminders and confirmations, with information including the time, date, clinician, and the location of the appointment for multi-site surgeries. Patients can simply text back to cancel an appointment, automatically removing it from your clinical database, freeing up slots and reducing Did Not Attend (DNA) rates.
Your practice will also be able to send targeted messages inviting patients to seasonal or ongoing health campaigns, including:
- Flu Clinics
- Diabetes Reviews
- Smoking Cessation
- Smear Tests
- Blood Pressure
- Asthma Reviews
- Medication Reviews
Medical Messenger also allows your practice to run surveys for the NHS Friends and Family Test (FFT) or to help with QOF, QIF and QAIF. Alongside this, sending automated messages to patients is an easy, efficient method for reminding patients to update their details when they change.
