Call Recording

Accept payments online, over the phone or via chip & pin with card payment solutions from Voice Connect. We help businesses across the UK provide their customers with a variety of secure payment options.

Utilising Interactive Voice Response (IVR) technology, we provide solutions enabling automated telephone transactions, allowing customers to pay invoices over the phone. Many customers might not have access to a computer or smartphone to make online payments. Our solutions enable these customers to pay for services such as medical care, rent, utility bills or parking fines. Our cost-effective solution provides a more flexible solution, allowing you to accept payment 24/7 with safe and secure processing.

We also provide online payment solutions, enabling clients to make quick, easy, secure online payments via a link to your website. Our solutions are designed with security and ease of use in mind, seamlessly integrating with your existing website using your branding, company colours and logo to help give your client peace of mind that their transaction details remain secure.

For more information on how you could benefit from our payment solutions, contact our team today.

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Payment Portal

As part of our Payment Portal options, we also include solutions for face to face payments and payments made via smartphone apps.

Partnering with Optomany, we provide the latest in card machine technology, with full colour Chip & PIN machines. Start accepting face to face card and contactless payments within a matter of days with our easy application process and quick delivery.

Integrated Payment Solutions enable you to integrate all of our card payment options with your existing back office systems and CRM. This not only streamlines the customer journey, but also saves time and money for your business. Reduce human error, produce real time reports and accounting, and ensure your automated payment systems run 24/7, 365 days a year, even outside of you usual working hours, by combining your systems and integrating our payment solutions.

Are you looking to unlock the benefits of accepting card payments over the phone, online and face to face? Contact us using the quick and easy enquiry form below, and our expert, in-house team will answer any questions and provide a free quote.

Enquire Here
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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.

    Reporting

    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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