Payment Solutions

  • Chip and Pin machines
  • IVR automated telephone payments
  • Virtual Terminals
  • Bespoke integration
  • PCI DSS complaint

Voice Connect supports medical practices throughout the UK with a secure payment portal, providing quick, easy and affordable payment solutions.

We offer a wide range of payment solutions, from online payments and Chip & PIN machines to IVR and virtual terminal payments, allowing customers to make payments over the phone.

Some customers may not have the means to visit your establishment and pay face to face, while others may not have internet access to make payments online. Accepting a range of payment methods ensures your business remains accessible to the widest variety of customers, helping you avoid turning your business away.

For more information about our payment solutions, contact the team at Voice Connect today.

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Secure Payment Systems

We’re proud to offer a wide range of secure payment systems, enabling companies to accept card transactions over the phone, online, face-to-face, and via smartphone apps.

You may need a merchant account for your business to accept many of these payment types. Voice Connect has partnerships with gateway providers and merchant account suppliers if you don’t already have a merchant account. Our team can help you set up your merchant account and can often negotiate better rates, providing a cost-effective payment solution.

From in-person payments at retail stores, to call centres and online payments, we have experience working within a wide range of industries and business sectors. Rest assured, all our payment systems are secure, helping to ensure your customers’ payment details remain safe.

Are you looking to accept a range of payments for your business? Contact the team at Voice Connect today, and we’ll answer any questions and provide a free quote.

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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.


    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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