Repeat Prescription Software

  • Automatic RP request over the phone
  • PIN protected
  • Reduce phone congestion
  • Working with your existing phone provider
  • Prompt medical reviews for medication (when required)

Reduce the pressure on your medical practice while improving patients’ access to your services, with automated repeat prescription software from Voice Connect, helping support medical practices across the UK since 1991.

Our repeat prescription service enables your patients to dial into the practice 24 hours a day, 7 days a week, providing an easy to use platform to order repeat prescriptions without the need to contact reception.

Ordering prescriptions couldn’t be easier. The patient dials into the practice (or a separate number, if you prefer) and selects the “repeat prescription” option. After logging in using a unique PIN number, the patient will hear a menu offering their available prescriptions. Once they have selected their required prescription, the service processes the request then adds it as a task in the clinical database.

If the patient requires a consultation before requesting a prescription, they can book an appointment directly through our automated system, if the practice uses Patient Partner. Finally, a GP or clinician must sign off on the task as they would with all repeat requests.

Contact Voice Connect today for more information and a free quote.

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Repeat Prescription Phone System

If your practice uses Voice Connect’s Patient Partner system, our repeat prescription phone systems can be incorporated as an additional module. Alternatively, the system can be installed as a standalone service without the need for Patient Partner, either deployed on an existing phone system or as part of a new telephony project.

Our team can provide a hosted solution with a new telephone number enabling patients to use the service without any other changes to your system. To learn more about how Voice Connect’s Patient Partner system can help you, contact us today, using the enquiry below.

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Prescription Services

Unlock the full range of benefits of an automated repeat prescription service from Voice Connect today, including:

  • Improved patient access
  • Reduced telephone congestion
  • More time for your reception staff
  • Reduced patient complaints
  • Works live alongside your reception team
  • Reduced risk of mistakes
  • Integrates with Patient Partner, Emis & SystmOne

Streamline the repeat prescription process for your patients and free up time in your practice with Repeat Prescription software from Voice Connect. Contact us using the quick and easy enquiry form below and we’ll provide more information, a free quote, and a demonstration.

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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.


    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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