Intelligent Communications Platform

Smarter tools for safer care and efficient communication—connecting people, protecting care, and empowering workplaces.

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Voice Connect

At Voice Connect, we specialise in intelligent communication solutions that save time, reduce costs, and protect the well-being of your workforce. With over 30 years of experience, our focus is on levelling up patient access and prioritising patient care.

From healthcare providers to lone workers and payment systems, our innovative platforms are designed to streamline operations and improve safety. Trusted by the NHS and businesses nationwide, we enable smarter communication and create safer, more efficient workplaces.

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What do we do?

Voice Connect delivers cutting-edge communication tools that adapt to the needs of modern businesses and healthcare providers. Our end-to-end solutions have evolved into 24/7 available cloud-based services and will solve problems you face through seamless integration, enhancing both patient and employee experience.

With a focus on innovation and safety, we provide intelligent solutions that save time, protect your people, and enhance customer service.

Who do we help?

We support a wide range of industries, including GP surgeries, NHS Trusts, pharmacies, and community health organisations, as well as ICBs, PCNs, and federations. Additionally, we work with utility companies, police forces, fire services, holiday companies, housing associations, universities, charities, theatres, and councils.

With a focus on innovation and safety, we provide intelligent solutions that save time, protect your people, and enhance customer service.

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Discover Smarter Communication Today

With Voice Connect, you will receive a service that operates 24/7 whilst retaining the personal touch for customer support. Empower your workplace with Voice Connect’s intelligent solutions. Contact us to learn more and book your free demo.

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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.

    Reporting

    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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