Clinic Partner

  • Reduce telephone congestion
  • Online and automatic phone booking
  • 24 hour access
  • Reduce patient waiting times

Book, view and cancel appointments online and by a 24-hour telephone service using Clinic Partner, Voice Connect’s professional clinic booking software solution.

Voice Connect has teamed up with secondary care clinical database providers to offer an end-to-end appointment booking and management solution, Clinic Partner. Telephone is the preferred method of contact for patients to access NHS services. This means that Clinic Partner forms an integral element to the booking and management of appointments within Secondary Care. Together we can automate the management of the following appointments:

  • Outpatients
  • Phlebotomy
  • Occupational Therapy
  • Radiology
  • Paediatrics
  • Diagnostics
  • Ophthalmology
  • Dentistry
  • Antenatal
  • Ultrasound
  • Warfarin Reviews
  • GP Clinics
  • X-Ray Appointments
  • Fertility Clinics
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Key Features of

Clinic Booking Software

Having over 30 years’ experience delivering technology widely used within NHS Primary and Secondary Care, Clinic Partner provides secure and stable appointment solutions working alongside your existing systems. This allows patients to book, view, check and cancel appointments 24/7 online or via the telephone, while also handling in person elements such as calling screens and self-check in. Clinic Partner provides end to end systems for all of your appointment management requirements.

Our clinic booking software comes packaged with numerous crucial features for your appointment booking and patient management needs. With a core focus on tailoring our system to your bespoke needs, we can ensure the Clinic Partner system you receive is exactly the one you need, including crucial features such as:

  • Phone Access
  • Online Booking
  • Self Check-in
  • Calling Screen
  • Facility Management
  • Reporting

For more information on our system’s features, click the button below to read a more indepth view of the key features.

Appointment Software

Clinical Managers have a lot of reporting to do at the end of a month. Our patient management software has them all ready for you in only a few clicks. Reports can be exported to Microsoft Excel for further processing or displayed on screen for immediate insights, helping to reduce administration time and create more free time where it matters.

As a result of using our systems, you can help your clinic achieve the following:

  • Reduce waiting times
  • Reduce patient complaints
  • Help stressed staff
  • Increase patient footfall
  • Improve patient access
  • Reduce telephone congestion
  • Reduce DNA’s
  • Create time for administration duties

For more information, please get in touch using the form below to arrange your clinic management software demo today, or call us on 0116 232 4640.

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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.

    Reporting

    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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