Enhancing Primary Care Access: A Commitment to Tackling the 8am Rush

Pharmacies can now prescribe drugs for seven common ailments, including earache, sore throat, sinusitis, impetigo, shingles, infected insect bites, and uncomplicated urinary tract infections in women. By directing patients to pharmacy services for these conditions, doctors’ surgeries can reduce patient traffic and free up valuable time for GPs to focus on more complex cases.

Benefits of Directing Patients to Pharmacy Services for Common Ailments

• Reduces waiting times for patients
• Reduces workload for GPs
• Improves access to care for patients who may have difficulty accessing primary care services
• Provides patients with access to trained pharmacists who can offer advice and support on how to manage their condition and prevent it from recurring

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The Role of Patient Partner in Directing Patients to Pharmacy Services

Patient partner can play a crucial role in directing patients to pharmacy services for common ailments. The system can help to raise awareness of this service and provide patients with the information they need to access it.

Identifying Patients Who May Benefit from Pharmacy Services

• Working closely with GPs and other primary care professionals to identify patients who may benefit from pharmacy services for common ailments
• Understanding the conditions that can be treated by pharmacists
• Identifying patients who may have difficulty accessing primary care services

Providing Guidance on Accessing Pharmacy Services

• Providing patients with information on how to access pharmacy services
• Encouraging patients to seek professional advice from a pharmacist or GP when they have symptoms of a common ailment
• Addressing any concerns or questions patients may have about using pharmacy services

Educating Patients on the Role of Pharmacists

• Providing patients with information on the role of pharmacists in managing common ailments
• Educating patients on the importance of seeking professional advice when managing their condition
• Encouraging patients to ask their pharmacist for advice on managing their condition and preventing it from recurring

How Patient Partner benefits GP Practices

Patient Partner is a cloud-based virtual receptionist that works seamlessly with leading clinical systems such as Emis, SystmOne, and Vision, as well as the existing surgery phone supplier. This means that Patient Partner can access patient records and appointment schedules in real time, allowing the system to provide accurate and up-to-date information to patients. By working in conjunction with clinical systems, patient partner can help to streamline patient access to services and ensure that patients receive the appropriate care in a timely manner.

Conclusion

In conclusion, directing patients to pharmacy services for common ailments can effectively reduce patient traffic and workload for primary care services, particularly in doctors’ surgeries. Patient partner can play a crucial role in this process, providing patients with the information and guidance they need to access these services and working closely with primary care professionals to identify patients who may benefit from them.

By working together, primary care services can ease the burden on the system and ensure that patients receive the care they need. With the support of patient partner, patients can be made aware of the services available to them and be empowered to make informed decisions about their healthcare.