Patient Partner: Empowering Patients for Better Health

Healthcare is constantly evolving, and one of the key aspects of this evolution is the growing emphasis on patient partnership and empowering patients to take control of their own health. The Department of Health and Social Care’s GP contract – Delivery Plan for recovering access to primary care highlights the importance of providing patients with the tools they need to manage their own health effectively.

At Voice Connect, we strongly believe in the power of patient empowerment and strive to support healthcare providers in fostering patient partnerships. In this blog post, we will explore the significance of patient empowerment and the tools available to patients for managing their health.

Understanding Patient Empowerment

Patient empowerment refers to enabling and supporting patients to actively participate in their healthcare decisions and take ownership of their health. It involves fostering a collaborative relationship between healthcare professionals and patients, where patients are respected as partners in their care. Empowered patients are more likely to engage in self-care, make informed decisions, and follow treatment plans, ultimately leading to improved health outcomes.

The GP Delivery Plan highlights the need to equip patients with the necessary tools to manage their health. By empowering patients, healthcare providers can enhance patient experiences, improve health outcomes, and reduce the burden on healthcare systems.

The Tools for Empowering Patients

Advancements in technology have opened up a world of possibilities for patient empowerment. Here are some of the tools and resources available to patients:

1.) Patient Portals and Personal Health Records

Patient portals provide a secure online platform where patients can access their medical records, test results, and appointment information. These portals allow patients to actively engage in their healthcare by reviewing their health data, tracking progress, and communicating with healthcare providers. Personal Health Records (PHRs) enable patients to compile their health information, including medications, allergies, and past medical history, in one convenient location. Access to this information empowers patients to make informed decisions and actively participate in their care.

2.) Mobile Health Applications

Mobile health applications, or health apps, have revolutionised the way patients manage their health. These apps provide a range of features, such as medication reminders, symptom trackers, and fitness trackers. Patients can monitor their vital signs, track their exercise routines, and receive personalised health recommendations. Health apps empower patients by giving them real-time access to their health data and supporting self-care.

3.) Telemedicine and Virtual Consultations

Telemedicine and virtual consultations have become increasingly popular, especially in light of the COVID-19 pandemic. These technologies enable patients to consult with healthcare professionals remotely, eliminating the need for in-person visits. Telemedicine offers convenience, flexibility, and improved access to care, particularly for individuals with limited mobility or those living in remote areas. By leveraging telemedicine, patients can actively participate in their healthcare without geographical barriers.

4.) Health Education and Online Resources

Empowering patients requires access to reliable health information and resources. Online platforms, educational websites, and patient forums provide a wealth of information on various health conditions, treatment options, and self-care practices. Patients can educate themselves about their health conditions, stay informed about the latest medical research, and connect with others facing similar challenges. Access to accurate and up-to-date information helps patients make informed decisions and actively contribute to their care.

How Patient Partner Can Help Empower Patients

Patient Partner is a powerful tool that can significantly contribute to patient empowerment by improving access, providing choice, and enhancing the flow of information within the healthcare system. Here are some key ways in which Patient Partner can empower your patients:

1.) Improving Patient Access

Patient Partner allows patients to book appointments and request repeat prescriptions at any time, 24/7. This feature provides convenience and flexibility, empowering patients to manage their healthcare on their own terms. By eliminating the need for phone calls during limited office hours, patients have greater control over their scheduling and can access the care they need when it suits them best.

2.) Allowing Patient Choice

Patient Partner goes beyond standard services by enabling patients to choose from a range of options. For example, patients can select third-party pharmacy referrals. This choice empowers patients to engage in shared decision-making, ensuring their preferences and needs are taken into account.

3.) Recording Information within Clinical Databases

Patient Partner seamlessly integrates with popular clinical databases, including SystmOne, EMIS, and Vision, ensuring accurate and up-to-date information is recorded back to the patient’s record within the surgery. This integration enables patients to have a comprehensive view of their medical history, test results, and treatment plans. By having access to this information, patients can actively participate in discussions with healthcare professionals, making informed decisions about their care.

Patient Partner serves as a bridge between patients and healthcare providers, empowering patients to take charge of their health and well-being. By providing improved access, choice, and seamless information flow, Patient Partner promotes patient engagement and supports healthcare organisations in their mission to deliver patient-centred care.

If you’re interested in implementing Patient Partner to empower your patients and enhance their healthcare experience, request a DEMO today.

Request a Demo

Conclusion

Patient partnership and empowerment are vital components of modern healthcare. The Department of Health and Social Care’s GP contract – Delivery Plan emphasises the importance of empowering patients to manage their health effectively. By utilising tools such as patient portals, health apps, telemedicine, and online resources, patients can actively engage in their healthcare decisions and achieve better health outcomes.

At Voice Connect, we are committed to supporting healthcare providers in fostering patient partnerships and providing the tools necessary for patient empowerment. Together, we can create a healthcare system where patients are empowered to take control of their health and play an active role in their care.