Patient Medication Partner
Safe, simple prescription management
Patient MEDICATION Partner automates repeat prescription requests with PIN-protected access.
Each repeat prescription request creates a task in EMIS/ SystmOne and, once authorised, links directly with the EPS service, ensuring accuracy and traceability from start to finish.
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Key benefits
- Patients can request repeat prescriptions 24/7
- Requests sent automatically as a task for approval
- Review status of repeat requests
- Rule-based checks ensure medication review compliance
- Supports multi-site prescribing hubs for PCNs
- Captures contextual notes such as travel or quantity needs
“As someone who struggles with online services, the automated phone prescription system is a lifesaver. It’s clear, easy to use, and I feel more in control of my medication.”
The patient experienceIf you’d like to learn more about the benefits our system can give you, contact Voice Connect today.
Expected outcomes
- 50% reduction in paper based and email requests
- Fewer manual errors and greater clinical safety
- Streamlined review and Medicines Optimisation processes
“The automated prescription line has been a great addition to our Practice. It offers patients a simple, accessible alternative to online ordering, and feedback has been overwhelmingly positive.”
The Practice experienceIf you’d like to learn more about the benefits our system can give you, contact Voice Connect today.
Configurable options
- Collecting confirmation messages for the registered pharmacy
- Additional patient information recorded as text
- Cover core or extended hours
