Patient Partner
- Improve patient access
- Works alongside your existing telephone provider
- Signposts patients to the most relevant care
- Reduce telephone congestion
- Reduces DNAs
Enable 24/7 contact to your medical practice without the need to speak to a receptionist, with Voice Connect’s Patient Partner solutions. Operating since 1991, we’re proud to have been delivering specialist computer telephony solutions for organisations across the UK.
Having 24/7 availability via telephone unlocks a range of benefits for the surgery and your patients. Expanding access helps to reduce morning telephone congestion in your reception, leaving staff free for other important duties.
To learn more about how your practice could see benefits, contact Voice Connect today using the quick and easy enquiry form below.
Get a Quote Watch Video
Medical Scheduling Software
At Voice Connect, our dedicated, experienced team understand that every medical practice is different. That’s why we work directly with your practice, ensuring our bespoke medical scheduling software is tailored to your exact needs.
Using Patient Partner can benefit practices of all sizes, enhancing signposting and triaging working methods. The system integrates with all current primary care appointment books, including EMIS, SystmOne, Vision, Microtest and Frontdesk. Patient Partner is also being deployed within the secondary and community sectors. We have partnered with Sangix, using the system as a core solution to improve access to Phlebotomy departments. If you’d like to learn more about the benefits, our system can give you, contact Voice Connect today.
Appointment Software
The easy-to-use software can be used to book any type of appointment, from standard ten-minute GP appointments to seasonal one-minute flu shots. Our implementation team work with your practice to create a system that suits your individual operations to benefit you and your patients the most. Once the system is up and running, it works automatically in the background, following the rules set by the practice without the need of day to day attention. Patients can even use the system to order repeat prescriptions with the additional Repeat Prescription module.
Patients can also check, change or cancel appointments throughout the day, helping to improve Did Not Attend (DNA) rates. Other benefits can include:
- Improve patient access.
- Reduce DNA rates.
- Reduce telephone congestion.
- Free up reception staff.
- Reduce Out Of Hours (OOH) attendances.
- Reduce patient complaints.
- Works live alongside your reception team.
If you’d like to learn more about the benefits our system can give you, contact Voice Connect today.
Are you looking to improve access to your practice for patients while freeing up time for your reception staff? Contact Voice Connect using the quick and easy enquiry form below, and we’ll provide more information and a free quote tailored to your needs.
