• No contract, minimum volume or set up costs
  • Email, text or write to patients
  • Save hours of administrative time
  • Print in a secure environment

Solve all your postal problems with Voice Connect SmartMail, a secure, easy-to-use, cost-efficient online postal solution for practices across the UK.

SmartMail couldn’t be easier to use. Simply upload your letter as a Word or PDF document, and either enter a single address, or upload an Excel or CSV file to send your letter to multiple recipients. The SmartMail system will print and post the letters directly to the clients, sending your correspondence for less than the price of a standard postage stamp.

To learn more about how Voice Connect could benefit your practice today, enquire below.

Get a Quote

Healthcare Mailing System

Established in 1991, Voice Connect have been supporting healthcare establishments and medical practices for over 30 years. Our healthcare mailing system is designed to ensure you effectively communicate with your patients while saving your practice time and money compared to traditional letters.

The service has been tailor made for GP practices and other NHS services. However, SmartMail is perfect for any business that sends out post, from smaller organisations who only send letters seasonally, to larger businesses who write to clients on a regular basis.

Unlock a range of benefits for your business:

  • Free up hours of staff time per month – no folding or stuffing!
  • Save on postal and stationary costs
  • No hardware required
  • No monthly rental
  • Pay for only what you need
  • Simple and easy to use
  • Secure

If you’d like more information and a free quote for our online postal solution, contact Voice Connect today using the quick and easy enquiry form below.

Get a Quote

Patient Communication Software

Our online postal solution has a range of benefits over traditional postage or even in-house franking machines, including:

  • Save hours of administrative time
  • Printed in a secure environment
  • Streamlined communication, designed to increase patient engagement
  • Increase revenue streams from QIF, QAIF and QOF with greater volumes of patient communication
  • Reduce cost – the system prints, encloses and posts for less than the cost of a second-class stamp
  • Powered by Docmail, the only hybrid mail service with 100% IG Toolkit Rating
  • No contract, no minimum volume and no set-up fees.

Unlock all these benefits for your business today, with SmartMail from Voice Connect. Contact us to find out more.

Get a Quote
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    Key Features

    Phone Access

    The telephone remains the preferred method for patients to contact NHS services. Clinic Partner allows users to book, check, change, and cancel appointments automatically using their telephone keypad or mobile phone.

    Online Booking

    Using email registration, Clinic Partner, enables patients to access past and future appointments from their profile on our web portal. The portal sends appointment reminders via text and allows patients to book and cancel as and when they require.

    Self Check-in

    Be it a fixed kiosk or iPad/tablet check in, Clinic Partner works to alleviate pressure from the reception team with its self-check in features, allowing patients to automatically check-in when they arrive for their appointment. *Please note this is a software only element - the screen is not provided by Voice Connect*

    Calling Screen

    Clinic Partner comes with a waiting room display feature. The system highlights when clinicians are ready for the next patient and directs them to the correct room/cubicle. The feature can also display bespoke messages at the bottom of the screen, managed from the main back office. * Please note this is a software only element - the screen is not provided by Voice Connect*

    Facility Management

    Users of Clinic Partner can configure the system to their bespoke needs, this includes; number of rooms available, clinic opening hours, appointment availability, walk-in appointment availability and weekend/Bank Holiday management.


    Run reports online or via Microsoft Excel, Clinic Partner allows users to have valuable data at their fingertips. The system allows supervisors to access reporting remotely, aiding staff management and planning.

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