Unlocking Seamless Healthcare: Voice Connect’s 7-Year Partnership with Sangix

In the dynamic landscape of healthcare, efficiency and patient satisfaction stand at the forefront of every successful clinic’s mission. At Voice Connect, we take pride in our longstanding, fruitful partnership with Sangix, a collaboration that has redefined the way clinics manage appointments, streamline operations, and enhance patient experience. In this blog post, we delve into the synergies of our 7-year partnership and the myriad benefits it brings to clinics across the UK’s NHS hospitals.

A Pioneering Approach to Clinic Management

Voice Connect has been at the forefront of supporting Sangix in delivering a 24/7 telephone appointment booking service to phlebotomy clinics within NHS hospitals. This collaborative approach extends beyond mere technical integration; it represents a commitment to redefining phlebotomy department management through an end-to-end system that empowers both healthcare providers and patients.

System Benefits: Elevating Healthcare Ecosystems

The adoption of Voice Connect’s systems, in conjunction with Sangix, empowers clinics to achieve a spectrum of advantages. From reducing waiting times and patient complaints to alleviating stress among staff, the benefits are transformative. The system facilitates increased patient footfall, improves access to care, reduces telephone congestion, minimises DNA (Did Not Attend) incidents, and crucially, creates valuable time for administrative duties.

Sangix System: Key Features Enabling Efficiency

The Sangix system, seamlessly integrated into our offerings, brings a suite of features that redefine clinic management:

  • Online Booking: Empower patients to schedule appointments at their convenience, reducing the burden on staff and streamlining the booking process.
  • Self Check-in: Enhance the patient experience by allowing them to check-in on arrival, reducing waiting times and ensuring a smooth flow in the clinic.
  • Calling Screen: Improve communication between staff and patients with a calling screen that keeps everyone informed and engaged.
  • Facility Management: Efficiently manage clinic resources, ensuring optimal utilisation and a seamless patient journey.
  • Reporting: Gain valuable insights into clinic performance, enabling data-driven decision-making and continuous improvement.

Versatility Across Specialties

The Sangix system, championed by Voice Connect, is not limited to phlebotomy services. It caters to a diverse array of appointment types, including but not limited to Outpatients, Occupational Therapy, Radiology, Paediatrics, Diagnostics, Ophthalmology, Dentistry, Antenatal, Ultrasound, Warfarin Reviews, GP Clinics, X-Ray Appointments, and Fertility Clinics.

Empowering Patients, Enhancing Efficiency

In the ever-evolving landscape of healthcare, the seamless integration of technology is not just an option; it’s a necessity. Voice Connect, in collaboration with Sangix, brings you a transformative solution that empowers patients, supports staff, and optimises clinic operations. Don’t miss out on the opportunity to experience the future of healthcare management—book a demo with Voice Connect today and witness the revolution first hand. Your clinic’s journey towards enhanced efficiency and patient satisfaction begins here.

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